SERVICES

Father and Son

SUPERVISED CONTACT

This is used when it has been determined that a child has suffered or is at risk of suffering harm during contact.  ​

 

A qualified worker supervises the contact session between the parent and child/ren at all times.  

 

A report will be provided

support

SUPPORTED CONTACT

​These are suitable for families where no significant risk to the child have been identified. 

Staff and volunteers are available for assistance but there is no close observation or monitoring. Your child safety remains paramount. 

No report will be provided

Father and Children

ESCORTED/COMMUNITY CONTACT

​This involves the child and non resident parent being accompanied on visits to places such as local parks, shops and contact being held at the family home.

 

A report will be provided

Child in a Bear Costume

FAMILY SUPPORT WORK

This work is usually commissioned by children services, whereby the child/ren maybe considered At Risk or In Need.

 

Our experienced staff meets the family usually at their home and supports them to help themselves to manage their day to day routines and appointments that they may be struggling with.  

 

A brief report will be provided to the allocated social worker

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HANDOVERS

​Parents do not have to meet as the handover will be done by the centre's staff or volunteers.  

 

The parent who does not live with the child will take the child out of the centre for the duration of the visit, bringing them back to the centre at the scheduled time. 

 

No supervisor or report will be provided

 

Two Friends with a Tablet

VIRTUAL VIDEO CONTACT 

​This involves the use of a Video Chat App like (Zoom, Skype or Teams). The session is facilitated by a supervisor, and the parent having contact and their child.  This type of contact can be for supervised, supported contacts and handovers. 

 

A report will be provided if the session is supervised.   

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CHINGFORD ROOM HIRE

​Please contact us regarding our room hire.  This will be scheduled at our Chingford centre.  We have age appropriate toys for different age groups.

No supervisor or report will be provided

 

INFORMATION BOOKLET